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Lisa Pollak

Before becoming a producer at This American Life, Lisa was a print reporter at the Baltimore Sun, where she won the Pulitzer Prize for feature writing. Her story about an Iraq War veteran in episode 340 is a must-hear.
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Act One

Host Ira Glass describes scenes from a rest stop on the New York State Thruway, the Plattekill Travel Plaza, and the kind of people you might meet if you ever stayed long enough to talk with them. These include Robert Woodhill, the general manager, who needs a good sales day so he can beat his friend Andy, who manages a rest stop in Maine, in their weekly competition.