Host Ira Glass visits the Upper East Side building in Manhattan where Peter Roach has been the super for about ten years. Peter has a lot of keys.
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A man who we're calling "Dennis" inherits his father's job as a landlord of a big apartment building. His dad had warned him that bad tenants could drive even a good man to become heartless, but Dennis vowed that would never happen to him. He's tested on this point when he tries to help a couple that falls behind in their rent.